MyTeleMed is an Android application that assists medical doctors in managing their messages and records. The utility receives calls from patients, redirects them according to the instructions and notifies users.
With this utility, medical practitioners can make their job simpler and easier. Please note that MyTeleMed is not intended for the general public. It is implied that users of the app are doctors, therapists and other professionals.
Basically, the app offers an answering service. Because it is conveniently available any time of the day, patients may leave their voice and text messages. When the doctor receives them, they will contact back via phone or a messenger like WhatsApp.
Additionally, the platform asks the caller to provide quick information about the issue. After that, MyTeleMed generates a push notification. Thus, the doctor may quickly check the severity of the case, essential details and call back data.
If the user is unavailable, it is possible to set up an automatic escalation procedure. This function can repeat messages you have not attended to yet. Moreover, it is possible to redirect incoming requests to another specialist.
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